Terms of service

Welcome to Bold Earth Foods. By accessing our website, browsing our products, or placing an order, you agree to the terms and conditions outlined below.

Please read these terms carefully before using our website or purchasing our products.

1. Use of Our Website

You agree to use our website for lawful purposes only. You must not use our website in any way that may damage, disrupt, or interfere with the website, our business, or other customers’ experience.

2. Product Information

We do our best to ensure that product descriptions, prices, images, ingredients, and availability are accurate and up to date. However, small variations may occur, and we reserve the right to correct errors, update product details, or change availability at any time.

3. Orders and Payments

By placing an order, you confirm that the information you provide is accurate and complete. Orders are subject to acceptance, availability, and successful payment processing.

Bold Earth Foods reserves the right to refuse, cancel, or adjust an order if there is an error, stock issue, pricing mistake, delivery limitation, or suspected misuse of the website.

4. Pricing and Product Availability

Prices, delivery fees, promotions, and product availability may change without prior notice. Any changes will not affect orders that have already been accepted and confirmed, unless there is an obvious error that requires correction.

5. Delivery and Product Handling

Our products are frozen and perishable. Customers are responsible for ensuring that someone is available to receive the order and that products are placed in the freezer immediately after delivery.

Bold Earth Foods is not responsible for product quality issues caused by missed deliveries, incorrect addresses, delayed pickup, or improper storage after delivery.

6. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns or exchanges. Please refer to our Return & Refund Policy for details on damaged, defective, or incorrect orders.

7. Website Content

All website content, including text, images, branding, product descriptions, and design elements, belongs to Bold Earth Foods or is used with permission. You may not copy, reproduce, or use our content for commercial purposes without written permission.

8. Changes to These Terms

Bold Earth Foods may update these Terms of Use from time to time. Any changes will be posted on this website. Continued use of our website after updates means you accept the revised terms.

9. Contact Us

If you have questions about these terms, your order, or our policies, please contact us using the contact details provided on our website.